Vendor Chargebacks Process

Why is vendor chargebacks one of the toughest business and financial challenges to manage?

Programs are complex, difficult to model, and legitimate claims are difficult to determine—either to submit for reimbursement or to validate and pay in a timely manner. Millions of dollars are lost every year due to inaccurate processes, lax chargeback validations, calculation errors and inability to financially reconcile claims.

Vistex helps you eliminate those issues with an unmatched integrated vendor chargebacks solution. Complete automation and powerful analytics enable you to fix broken processes, gain critical insight into your business, and stop leaving money on the table.

Claims for price reimbursements

Claims for price reimbursements

  • Paybacks
  • Chargebacks
  • Billbacks
  • Scanbacks
  • Price protection
Claims for rebates

Claims for rebates

  • Flat
  • Performance-based
  • Tiered
  • Point-of-sale (POS) data
  • Sell- out/sell-through
Claims for marketing expenses

Claims for marketing expenses

Market Development Funds (MDFs) for:

  • Advertising
  • Marketing
  • Trade shows

The Secret to Chargeback Success for Wholesale Distributors

Can wholesale distributors find opportunity for revenue growth during rapidly changing business conditions. In an industry where the line between operating at a profit or a loss can be razor thin, distributors must take action to protect margins. Don’t leave money on the table, watch this video.

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Platform Options

SAP Solution Extensions

For SAP Business Suite, SAP S/4HANA® and SAP Industry Cloud

As part of the enterprise management system, Vistex solutions run inside or alongside SAP Business Suite and SAP S/4HANA offering an integrated system for easier management of all your claim needs, providing a holistic view of all your programs.

Cloud Solutions for any ERP

The power of Vistex available on the platform of your choice

Vistex offers a full suite of cloud-based products that integrate with any enterprise platform, providing centralized claim management and unprecedented visibility into all your programs and their performance.

We uncovered $4M in invalid claims using Vistex.

Vistex caught an error that could have cost one client $900,000.

Increased claim revenue by 118% over legacy systems

Payment calculations for 25,000 customers completed in just 30 minutes

Vistex processed claims so fast, we had to delay sending them back to the distributor since their system couldn't handle it.

Vistex performance incentives has helped us increase transparency and credibility to our sales reps.