In-house program administration can prove inefficient and costly. Reacting to turnover, scaling programs according to seasonal fluctuations, and supporting multiple languages and time zones require constant oversight. The overhead of planning, recruiting and training personnel to audit claims and process payments as well as the management of these resources ( people/premises / IT etc.) can further stretch resources.
Extend your team with our resources and expertise
With Program Administration by Vistex you can free up your valuable resources to focus on mission critical activities. Our in-region, multi-lingual service personnel provide regional expertise, and our concierge services can be tailored to your specific program needs. By providing claim auditing and validation, help desk support, and payment processing, Vistex supports all your administrative needs to run successful global programs.
- Claim auditing / validation
- Help Desk support via e-mail and phone
- Reward fulfillment support (merchandise / cards)
- Data input / processing
- Payment processing and reconciliation
- Concierge services tailored to your specific needs
- Quality assurance oversight
- VAT/GST invoice validation, data input