Vistex support for packaged solutions is available to all our customers requiring assistance with standard functionality. The Vistex Support Team ensures that systems are up to date with the latest software and provides support for standard software-related incidents to keep systems running smoothly.
Achieve maximum value from your Vistex investment
Our talented Support Team is expertly trained on Vistex applications and are able to assist customers to optimize the condition and performance of Vistex solutions. We engage in long-term relationships with our customers, coming alongside your IT teams to generate maximum operational health of Vistex solutions.
| Software Package | Support is Provided Through | Use Component |
|---|---|---|
| Incentives & Paybacks | SAP Support Launchpad Customer Message Channel | XX-PART-IPS |
| Data Maintenance | SAP Support Launchpad Customer Message Channel | XX-PART-DTM |
| Government Pricing | SAP Support Launchpad Customer Message Channel | XX-PART-DTM |
| Farm Management | SAP Support Launchpad Customer Message Channel | XX-PART-VIS-FM |
| Grower Management for Perishables | SAP Support Launchpad Customer Message Channel | XX-PART-VIS-GMP |
| Cash Application |
For customers that require service and support for tailored/custom solutions, please visit our Services page.
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