Manufacturers use special price authorizations (SPAs) to win large-volume business, but complex SPAs, manual claim processes, and inconsistent data yields limited visibility into Go-to-Market programs. This gives rise to claims from distributors or customers for SPA reimbursements. Industrial manufacturers may also offer rebates to customers and/or distributors to increase volume. Vistex offers solutions to manage all contracts and special price agreements, customer and distributor rebates, channel inventory, price protection, and marketing funds in comprehensive manner that provides insight into program success and gross-to-net profitability.

Solutions for the Manufacturing Industry

Performance Incentives

With your incentive plans aligned to business goals, your sales force is precisely motivated. Gain enterprise-wide visibility into commission goals, achievements and payouts with Performance Incentives by Vistex, a powerful performance solution to manage all SPIFs, bonus and commission programs. Drive behavior and gain compensation plan capabilities for territory, quota-setting, forecasting and incentive management. Compensate employees on the value they generate, not just gross sales revenue, and achieve growth and profitability.

Loyalty & Rewards

Customer and partner loyalty is a hard earned process, and Loyalty & Rewards by Vistex makes it easy to maintain engagement via sustainable, profitable loyalty strategies that drive business performance. Empower your sales personnel and channel partners to motivate behavior and increase sales with a points-based loyalty portal. Our global rewards catalog engages participants with 300,000+ lifestyle rewards and incentives from suppliers around the world – delivered locally for seamless ordering, fulfillment and customer service.


Millions of dollars are lost annually in all areas of claims processing due to inaccurate accrual processes and claim validations. Your critical information on direct and indirect sales, financial accruals and pending claims is difficult to centralize and collect, and frequently incomplete. Billbacks by Vistex automates and help you manage the entire billback lifecycle, from agreement and contract creation to final settlement, with comprehensive audit trail to track program efficiency.

Channel Inventory Tracking

Channel management can inhibit your ability to effectively bring your inventory to market. Channel Inventory Tracking by Vistex gives your company insight into what inventory partners have on-hand and how much has already been claimed for your end customers. Improve supply chain management and gain end-to-end insight from manufacturer to channel partner and end customer. Reporting tools provide in-depth, real-time view into key inventory and claim indicators so that your business can be more profitable.

Co-op & MDF

Unmanaged Market Development Funds (MDF) and Co-Op Funds can lead to lost revenue and increased costs within indirect marketing channels. MDF & Co-Op by Vistex delivers an efficient, highly automated approach to managing every aspect of MDF and Co-Op programs, including planning, budgeting, enrolling, allocating monies, tracking utilization/spend, submitting for approval, validating and settling claims/rebates.


As the complexity of sales, purchasing, volume and growth rebate programs grow, so does the need for improved program management. With Rebates by Vistex you can model, administer, report, and analyze highly complex rebate programs, including volume, growth, market share, and other multi-dimensional scenarios. You can support global programs by providing multiple languages and currencies, and conducting live simulations of system data to predict outcomes. Now you can analyze your rebate programs to ensure that they are profitable and meeting business objectives.

Rights & Royalties

Failure to efficiently manage royalties can lead to erroneous payments, broken trust with your partners and negatively impact your bottom line. Rights & Royalties by Vistex manages inbound and outbound royalty programs, and tracks usage of intellectual property between licensors, licensees and agents. Now you can manage content and assets; exploit and identify opportunities; and track royalties related to products, technology, endorsements, media rights or joint developments. Your company can automate the recognition, accrual, calculation, analysis and settlement of rights and royalty programs from start to finish.

Contract Management

It can be difficult for your organization to thrive without the ability to move the right products at the right prices under the right terms and conditions. Contract Management by Vistex is a fully integrated solution that gives you visibility into all contract changes and organizes supporting documentation for a full audit trail. You can access contract commitments and obligations, with visibility into true gross-to-net profitability. Its easier than ever to manage any type of contract program, such as contract price, percent- or dollar-based, tiered, or growth.

Bids & Quotes

Nothing hurts profits like mis-bidding contracts and quotes of your products or services. It is imperative to have visibility into the complex pricing scenarios offered to customers and channel partners. Vistex makes bid-and-quote processes easier with the ability to import products and automatically determine pricing through user-defined formulas so you can be confident that the correct price is offered. Bids & Quotes by Vistex provides extraordinary insight into proposed pricing and margin to determine true gross-to-net.

Price Management

Misaligned pricing has a direct effect on orders, deliveries, payments, cost analysis, profitability and customer satisfaction. Price Management by Vistex allows you to quickly load customer price information, while enabling you to automatically calculate and validate prices against business rules. Gain vital insights into the success of your pricing programs through analysis of true gross-to-net profitability. Gain an end-to-end solution for price administration so that you can price your products confidently and quickly notify customers of price changes.

My Role

Vistex gives you consistent source of ‘truth’ and access to all price contract changes and downstream activities. Empower your sales team with insights into incentive, rebate, and billback programs to drive business objectives and provide visibility into next tier achievements. Report on data that is critical to you and analyze which programs are contributing to your bottom line.

Your finance team manages Go-to-Market programs for special pricing agreements, rebates, marketing funds, channel programs, and more. Vistex enables automatic calculation of incentives, rebates, and billback claims, while systematically validating against active contracts for any type of program. Provide a single point of entry for customer programs to reduce manual errors, build a comprehensive audit trail, and gain visibility into true gross-to-net profitability and program efficiency.

Now more than ever, business systems must support their organization with clean, relevant data. A single data source reduces business risk by improving data accuracy and empowering users to quickly react to changing contracts and market conditions. Reduce manual errors and automate billback, rebate, and incentive, and contract management processes to organize supporting data and provide validation with a comprehensive, accurate audit trail.