Systems Engineer III

Categories Engineer
Salary Market Related
Location Western Cape
Job Information

Job Spec

Our Client in Cape Town requires a Systems Engineer III for a permanent role. The successful candidate will assist the Team Lead in the Endpoint Management Team with support of store and user based endpoint infrastructure. The candidate will be responsible for the creation and maintenance of images using System Center Configuration Manager (SCCM) and Microsoft Deployment Toolkit (MDT) as well as the maintenance of objects for store-related infrastructure components such as Active Directory and DNS and take full responsibility of the MDM / EMM / UEM platforms to manage endpoint devices (laptops, mobile phones, smart devices etc) in an enterprise environment. The candidate will be part of a team of engineers and administrators, supporting assigned systems, applications, and associated technologies in the enterprise.

Qualifications

Essential:

  • Grade 12
  • Industry Certification: MCSE (Microsoft Certified Systems Engineer): Infrastructure Engineer
  • Industry Certification: MCSE (Microsoft Certified Systems Engineer): Desktop Infrastructure
  • Industry Certification: Administering and Deploying System Centre Configuration Manager & MDT

Desirable:

  • Industry Certification: Secure, Control and Manage mobile devices using Mobile Device Management / Unified Endpoint Management platforms

Experience

  • Extensive Experience with Microsoft Windows Operating Systems (5-10 years)
  • Experience with Microsoft Active Directory Domain Services (3-5 years)
  • Experience with Microsoft System Center Configuration Manager (3-5 years)
  • Experience with Operating System Deployments (OSD) (3-5 years)
  • Proven history of incident response, diagnostic activities, Root Cause Analysis (RCA), Corrective Action Plans, and advanced troubleshooting (3-5 years)
  • Experience in documenting environment and processes (3-5 years)
  • Must have experience in VMWare Workspace One UEM (AirWatch) and/or Microsoft Intune (3-5 years)

Responsibilities

To implement and maintain Microsoft Windows Operating Systems

  • Resolve Incidents and fulfil Service Requests using a service management ticket queue and Change Management processes
  • Install and configure Windows Based Desktop systems hardware and software
  • Install and configure Windows Based Embedded POS systems hardware and software
  • Create technical specifications and/or support documentation for operating system support activity, desktop hardware and related products or services

To administer a Microsoft Active Directory Domain and core Microsoft Windows roles and features such as: Group Policy and DNS

  • Perform general system administration duties in a Windows Active Directory environment such as user, group and computer account administration
  • Regularly perform housekeeping duties to keep OU hierarchy clear of stale, unused, expired, and objects no longer needed

The use of Microsoft System Center Configuration Manager (SCCM)

  • Creation of application updates for Windows systems through the creation of customised SCCM collections, packages and advertisements
  • Configure and manage operating system deployments (OSD) across the LAN

To assist in design and operate a Modern Workplace Infrastructure for devices for Company (MDM/UEM)

Be involved with the entire lifecycle of a solution from design through implementation, deployment, and training

Knowledge and Skills

  • Understanding of Microsoft Windows Operating System fundamentals and concepts
  • Understanding of Active Directory users and groups administration
  • Understanding of Microsoft Active Directory and it components (DNS, DHCP, Group Policy etc) fundamentals and concepts
  • Understanding of Active Directory Group Policies
  • Understanding of common application installation types (EXE, MSI, etc.)
  • Understanding of SCCM sites, site roles, site component configuration: including Primary and Secondary sites, Distribution Points, Pull Distribution Points, discovery, boundaries, Application Catalog, and client policy
  • Understanding of the Information Technology Infrastructure Library (ITIL) principles
  • Knowledge of XaaS (Anything as a Service). Understanding products, tools and technologies that vendors now deliver to users as a service over a network

  • Proficiency in modern desktop Operating Systems and Microsoft Suite
  • Scripting experience ( VBS/PowerShell/BAT), to support tasks such as WMI queries and batch changes
  • Strong knowledge of TCP/IP, DHCP, DNS protocol
  • Knowledge of standard security guidelines
  • Experience with standardization guidelines through imaging and configuration management
  • Strong knowledge of UEM/ MDM/ EMM Solutions like VMWare Workspace One (Airwatch) and Microsoft Intune

If you have not heard from us after 2 weeks, please consider your application unsuccessful.

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