IT Business Analyst

Categories Business Analyst
Salary Market Related
Location Western Cape
Job Information

Job Spec:

Our client in Cape Town requires an IT Business Analyst  for a permanent role. The successful candidate will oversee the food safety and quality aspects.


  • A relevant Information Technology Degree or Diploma


The purpose of the role is to oversee the food safety and quality aspects with a specific focus on the following:

  • Manage use of the ERP(BPCS),WHM(WM9), WHM(INFOLOG),Distribution(Hi Volume)/Inventory system for the Company, including system parameters and setting, system processes, system standards and functions used
  • Support integration between ERP, WHM and other systems
  • Data Integrity of the system
  • Implement new modules/functionality across Southern Africa
  • Design and or create, reports/programs for the company with ongoing maintenance
  • Manage ERP,WHM and Distribution(Hi Volume)/Inventory modifications
  • User Training, refining system and procedures when required
  • Provide advice to business of best practice and practically of systems
  • After Hours support
  • Support on IT and business projects

WHM systems (WM9 and Infolog)

  • Manage Integrity and smooth operation of the Warehouse management systems

Distribution system (Hi Volume)

  • Manage Integrity and Smooth operation of the Distribution management system

User Support and Training

  • Daily support to all BPCS Inventory, Warehouse management, EDI and Distribution systems to users
  • On-going user training when necessary.
  • Regular site visits to perform system training and ensure that company policies and procedures are understood and adhered to

Report development and maintenance

  • Ensure reports used for operation purposes are accurate, and support each other
  • Design and creation of reports as per set IT standards, working closely with IT business analysts and end users to comply to expectations by users


  • Preparation of information as required by internal and external Auditors (Midyear and year end)
  • Assist auditors with queries during mid-year and year end audits
  • Assist with user audits on various applications

Distribution Sales, Inventory and Warehouse management Month End (Including African Countries)

  • Closing systems for month end
  • Data integrity verifications and interface reconciliation

System Documentation

  • User training manuals to be created and/or updated on various systems
  • Presentation design for training material

After hour support

  • After hour support to all users in South Africa and other African regions, as per rotating schedule


  • Minimum of five (5) years’ IT Business Analyst experience
  • Two (2) to Three (3) years of IT application support on Warehouse management and Distribution applications
  • Report writing tools, specifically SSRS
  • Excellent understanding of Databases
  • Excellent knowledge and ability to created SQL queries
  • Good understanding of programming language, such as C#
  • Previous experience on an ERP system (BPCS ERP an advantage)
  • Proficient in Microsoft Office: Outlook, Excel, Word, PowerPoint, Visio, MSProject


Attributes & Behaviours:

  • Should have sound communication skills and be able to convey information to end users (both verbally and in writing)
  • Good interpersonal skills, participating effectively as a member of our team
  • Be able to handle multiple projects and deadlines
  • Ability to solve problems, working without supervision, meeting expectations
  • Presentation skills
  • Competency in working with numbers, analysing and understanding data in different formats
  • Dependable, accountable, flexible, focused
  • Work well under pressure
  • Take ownership of problems and co-ordinate to resolution
  • Willing and able to travel within Sub Saharan Africa
  • Able to perform after-hours support role
  • Project work requires working on week-ends and away from Head Office for long periods at a time (two to three weeks at a time)

If you have not heard from us after 2 weeks, please consider your application unsuccessful.

Apply Now »