Field Support Engineer II

Categories Engineer
Salary Market Related
Location Western Cape
Job Information

Job Spec:

Our Client in Cape Town requires a Field Support Engineer II for a permanent role. The successful candidate will ensure continuous IT infrastructure service delivery for IT users through timely installations and resolving issues.

Qualifications

  • Matric/ Grade 12
  • A+, N+, MCSE certification

Responsibilities

  • Incident Management of end user store devices
  • To set – up, configure and install end point devices, i.e. desktops and POS
  • Manage infrastructure vendors, i.e. cabling, UPS, Voice, Data, end point installations
  • Manage the new store opening process

Experience

  • 2-3 Years in IT field support

Knowledge and Skills

  • Microsoft products i.e: Windows, Office suite etc
  • Network topologies, support and setup thereof
  • TCP/IP Networking
  • G Suite, i.e. Gmail, Sheets, Docs etc
  • Microsoft products i.e: Windows, Office suite etc
  • Network topologies, support and setup thereof
  • TCP/IP Networking
  • G Suite, i.e. Gmail, Sheets, Docs etc

Competencies

  • Adapting & Coping
  • Supporting and Co – operating
  • Analysing & Interpreting
  • Organising & Executing
  • Leading & Deciding

If you have not heard from us after 2 weeks, please consider your application unsuccessful.

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