Application Support Specialist

Categories Other
Salary Market Related
Location Western Cape
Job Information

Job Spec

Our Client in Cape Town requires an Application Support Specialist  for a permanent role. The successful candidate will plan, manage and support tactical IT projects and perform all support activities within the specified area.

Qualifications

  •  IT related Diploma / Degree

Experience

  • 1-3 years Application Support Management experience within a Call Centre

Responsibilities

  • To plan and manage all activities within the area of technology and within his/her responsibility
  • To ensure timely and effective communication with the project team, the project stakeholders and the business support users
  • To effectively manage the day to day IT operations within the specified wholesaler area
  • To efficiently manage vendor relationships and deliverables within the specified IT environment

Knowledge and Skills

  • 5 years broadly skilled in information and communication technology
  • 5 years knowledge of all stages of systems development from specification to implementation
  • 3 Years Change management
  • 2 Years SAP Hybris Marketing Knowledge
  • Problem-solving skills
  • Interpersonal skills
  • Communication skills
  • MS Office suite
  • MS SQL

If you have not heard from us after 2 weeks, please consider your application unsuccessful.

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