Vistex VitalLink is our post-production program that ensures a smooth transition from implementation to day-to-day operations. VitalLink offers flexible consulting services that augment our customers' in-house resources and provide support of applications after going live.
VitalLink brings value to our customers in many ways. As implementation consultants begin to roll off after go-live, VitalLink services fill the gap to assist with complex business processes and best practices. Vistex post-production services complement our customers' in-house resources, assisting them with in-depth Vistex and domain application knowledge, as well as experience and expertise from other Vistex projects.
- Flexible support of Vistex applications after going live
- Smooth transition from implementation to daily operations
- Variety of support models to choose from
- Maximized value of Vistex solutions
- Enhanced user satisfaction by providing timely resolution of issues
- Reduced cost and time involved in responding to business issues and changing needs
- Reduced risk by ensuring that changes made to the system are in compliance with best practices
- Post-production consulting
- Maintenance of existing configuration and code
- Technical troubleshooting
- Application upgrades and minor enhancements
- Quality assurance testing
- Documents development and maintenance